Aftermarket sales growth: Why 13-year vehicles matter
With vehicles averaging 13 years old, Michelle Allen takes the helm to navigate the 5.2% growth spike in independent repair demand.
Ray Donnelly
12 min readSales
Ray Donnelly
12 min read
Service Advisor Training: Why Technical Confidence Sells Repairs
Service advisor training works when it teaches the product, not the pitch. Why technical confidence drives repair sales, why the gains fade, and how to keep the
Ray Donnelly
10 min read
CarParts margin shift: Why $0.6M EBITDA beats growth
CarParts posted $0.6 million adjusted EBITDA despite a 10% sales drop. I analyze how they stabilized gross margin at 32.5% through strict cost control.
Anna Petrova
13 min read