GEM-CAR launched in 2001 out of Montreal with a singular focus: stop advisors from typing the same part number twice.
Mark Phillips
15 min read
Linking 35+ systems enables true single-click parts ordering, collapsing multi-supplier searches into one workflow to save significant labor hours.
Ray Donnelly
14 min read
Independent shops handle 75% of aftermarket repair, offering broader diagnostic scope and personalized care that rigid dealership structures often lack.
Anna Petrova
14 min read
Don't compete on price: a parts buyer's margin math on missed calls ($3,000-$8,000/week), the talent squeeze, and what cheapness really costs auto shops.
Priya Raman
10 min read
Eric Reich warns rushing deals is risky. With 84% of owners citing data access as their top issue, evaluate legacy systems before buying.
Priya Raman
14 min read
Acme Chop Shop manages 15 concurrent restorations in Grand Junction by prioritizing mechanical integrity over speed, proving quality drives demand.
Dmitry Volkov
15 min read
Michael Herzberg Smith warns that drifting into growth creates instability. Learn how the 3 archetypes help 16 staff programs guide owners.
Mark Phillips
15 min read
Driv's new label covers 5,000 SKUs, embedding shop data into part design to eliminate specific OE flaws and reduce comebacks.
Priya Raman
14 min read
Tire shop acquisitions transfer procurement control, not just the sign. A supply-chain read on Sun Auto's Service Street Tire deal and the sell-or-hold math.
Priya Raman
11 min read