Service Advisor Training: Why Technical Confidence Sells Repairs
Service advisor training works when it teaches the product, not the pitch. Why technical confidence drives repair sales, why the gains fade, and how to keep the
OEM and aftermarket components, tires, and automotive supply-chain analysis for procurement and fleet decision makers.
Service advisor training works when it teaches the product, not the pitch. Why technical confidence drives repair sales, why the gains fade, and how to keep the
The REPAIR Act software access debate, read past the headline: which of the 270,000 shops' diagnostic and module-programming layers the bill actually opens.
Purcell Tire's RDH acquisition explained through fleet cost-per-mile economics: why retreads win on miles-per-dollar, and what to ask before you sign.
Sun Auto crossed 575 stores by buying chains, not building them. The hard part is not real estate — it is merging dirty catalogs and finding crews.
Nexen supplies three different OE tires for the Kia Seltos by region. Why the model name won't order right, and how to confirm size, type, and load index.
Mighty Distributing buys its way into Canada through PREMA, a tire-and-wheel-supply distributor. A parts-category strategist reads what the deal actually buys.
Michelin's X Line Grip D retread promises 4 retreads and a million-mile casing. Here's why that's a ceiling you control, not a tire spec, plus a fleet decision
Hankook's $1.6B Tennessee tire plant adds on-site validation. A parts buyer's read on lead time, the iON EV mix, and where Hankook sits vs the majors.
EV labour rates are splitting from conventional work: three Ontario shops show $35-$65/hr premiums as 80% fewer parts break the old parts-markup model.
Canada's aftermarket split: repair employment rose 1.9% as parts retail fell 2.1%. A category strategist's read on what to stock and source next.
BFGoodrich Trail-Terrain T/A+ delivers 25% longer wear and 10% better wet traction — a fleet buyer's read on when it's the right tire and when it isn't.
The 2026 aftermarket grows 5.4% on a 13-year fleet, but a $60k tech vacancy, Hankook's $1.6B ramp, and 3% EV-ready techs make it a sourcing test.